When homeowners, businesses, or institutions invest in solar, they're not just buying panels—they're buying performance. And in Singapore, the Engy Market Authority (EMA) continues to promote high-performance, reliable solar standards through licensing and compliance frameworks. But what if the system doesn't deliver?
That’s where Performance Guarantees come in.
At GetSolar, we believe solar should never be a gamble. In this article, we break down how top-tier solar remove the risk while giving you complete peace of mind and turning solar from a bold move into a smart, safe investment.
A performance guarantee is a contractual promise from your solar provider to ensure that your system produces a minimum amount of energy over time.
Here’s how it works:
This gives customers confidence that the savings quoted during the proposal stage aren't just hopeful projections but real, backed numbers you can count on.
Many solar vendors promise big savings but offer no safety net if things fall short. Without a performance guarantee, solar becomes a speculative investment. And for cost-conscious SMEs or facility managers, that's a risk they can't afford.
With GetSolar’s Performance Guarantee, you're always protected. It gives you:
This turns solar into a low-risk, cashflow-friendly decisions, not a leap of faith. For many SMEs, especially those exploring sustainability under the Singapore Green Plan 2030, solar is a strategic way to cut emissions while securing energy savings.
Let’s break down what's covered in GetSolar’s Rent-To-Own (RTO) guarantee:
What sets us apart?
Our performance guarantee is an extra layer – on top of the manufacturer warranties. Valid for the full Rent-to-Own (RTO) term (5 or 10 years), it ensures you're never left in the dark.
We're the only solar provider in Singapore that pays you back if your system doesn't meet expectations.
How can we make that promise? Because we manage everything in-house—from engineering and installation to monitoring and maintenance. No subcontractors. No outsourcing. Just full accountability—and a promise we're proud to keep.
At GetSolar, we don't just offer guarantees—we back them with technology and accountability.
Our in-house software team has built a performance dashboard that monitors every eligible solar system in realtime. It continuously tracks energy generation, flags early warning signs, and predicts potential shortfalls—so we can step in before issues arise.
Here's what our system does:
This proactive approach means no system falls through the cracks. We stay ahead of issues, act fast when needed, and always honour our commitments with transparency.
It's how we keep our promise—and your business powered.
Here's a simple example of how GetSolar's performance guarantee works:
Let’s say your rooftop system is projected to generate 42,000 kWh per year.
But in Year 2, due to an unexpected module fault, it only produces 38,000 kWh — a shortfall of 4,000 kWh, or roughly 10%.
After confirming the root cause, GetSolar compensates you for the missing energy—paid in cash, based on prevailing utility rates.
No disputes. No delays. Just accountability that protects your savings.
Most solar providers stop at installation. AtGetSolar, we go further.
Our performance guarantee isn’t just a nice-to-have, it’s a contractual promise, backed by real-time monitoring, in-house engineering, and full accountability. If your system underperforms during the Rent-to-Own (RTO) period, we compensate you for the shortfall. Simple as that.
This makes solar not just sustainable, but financially safe.
Why don't other vendors offer this? Many rely on outsourced labour or basic design tools, making it harder to stand behind long-term performance. We do things differently: we take full ownership from start to finish.
The results? Greater savings, lower risk, and peace of mind all with GetSolar by your side.
With GetSolar, you're not just investing in solar — you're investing in performance, predictability, and peace of mind. Our performance guarantee means your system will deliver as promised, or we'll pay you back. That’s savings you can rely on, not just hope for.
Try out our free Solar Panel Calculator to see how much your business could save. In just 5 minutes, you'll get a personalised estimate and discover which solar plan best fits your needs.
Prefer to chat with someone? Reach out to our commercial team on WhatsApp, or email us at commercial-sales@getsolar.ai.
If you have any inquiries or need support, our team of cheerful solar elves is here to assist you! Reach out to us on WhatsApp or drop us a messageat support@getsolar.ai, and we’ll be at your service!